Return Policy:

All returns must be reported and acknowledged within 7 days of receipt at which point a return authorization number will be supplied. No returns will be accepted without a return authorization number.

Items received which are not the items placed on the order, incomplete items, or defective may be returned for a full refund or exchange.

Items damaged in shipping must be taken up with the shipper directly by the customer. All items are sent insured at the purchase value. We will provide you the customer with any required information or documentation to assist you with you claim.

All other returns are subject to a 15 percent restocking fee and customer is responsible for all shipping costs. These items must also be returned uninstalled complete and with original packaging in resalable condition.

Cancellation policy:

Any order which has not yet shipped may be canceled by phone during regular business hours. Orders shipped are subject to the above return policy.